Returns Policy

Not completely satisfied or ordered the wrong item?

You can return any product (in their original condition) within 14 days of receiving your order for a full refund. Return postage charges would be payable by the customer (unless the item is faulty).

This doesn’t affect your rights to return faulty items.

All returns should be sent to the address below:

Mrs Casey Music
Beech Croft
Church Street
Matlock
DE4 3BY

If you have any additional questions or would like to request a refund, feel free to contact us via email – lioux@mrscasey.co.uk